See where your orders come from, and where they fail.
Order volume and trend, region by region, with cancellation and RTO rates side by side. The states that leak stand out from the ones that grow.
2×One state cancels at twice the rate of your other top states, almost all of it on COD.
COrder Intelligence/order-intelligence
Order quality by region
Sorted by gross orders. Spots high-volume, high-leakage states.
Gross orders
6,240
Cancellations
8.2%
RTO
6.1%
| State | Gross | Cancel % | RTO % |
|---|---|---|---|
| Maharashtra | 1,310 | 6.1 | 5.2 |
| Delhi | 1,124 | 7.4 | 6.0 |
| Karnataka | 986 | 6.8 | 4.7 |
| Uttar Pradesh2× | 812 | 14.9 | 11.8 |
| Tamil Nadu | 640 | 5.9 | 4.1 |
Uttar Pradesh cancels at about twice the rate of your other top states.
Inside CleverBooks
- Order quality by region
- Volume and trend
- Status distribution
What you connect
Shopify
Shiprocket
Delhivery
Vamaship- KKwikShip
Velocity
Shipdelight
iThink Logistics
India Post
What you can do
- Filter by channel, payment method and region.
- Export the scorecard as CSV.
How the numbers work ›
Cancellation rate is cancelled orders over gross orders. RTO rate is RTO orders over shipped orders. Both are calculated per state for the selected period and filters.
Questions
Order intelligence: questions
Is there a growth plan?+
CleverBooks can generate a growth plan on request from your order, shipping and settlement data. It’s a short add-on to order intelligence, not a separate product.
See it on your own orders.
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