Skip to content
CleverBooks

See every order that’s with the courier, not the customer.

Every order lands in exactly one bucket, with rupees on each. A needs-action list ranks what’s stuck by how much it costs you, and every number opens into the orders behind it.

142 ordersworth ₹3.1L are stuck: NDR, never picked up, or on their way back to the warehouse.
CShipment Health
Where orders stand
Every order lands in exactly one status. Filtered on order creation date.
8,420 active orders · 268 cancelled
Closed
81.2%
6,837 orders
Open
16.4%
1,381 orders
Other
2.4%
202 orders
Cancelled
3.1%
268 of all
Needs action
Ranked by how much of the period each problem accounts for.
  • Oldest: 14 days · Ask the courier for an ETA on the oldest 120.

Inside CleverBooks

  • Where orders stand
  • Needs action
  • Shipment analytics
  • Warehouse cross-check
What you connect
  • Shopify
  • Shiprocket
  • Delhivery
  • Blue Dart
  • DTDC
  • Vamaship
  • KKwikShip
  • Velocity
  • Shipdelight
  • iThink Logistics
  • India Post
  • EasyEcom
  • Unicommerce
What you can do
  • Download any bucket as a list, oldest first.
  • Reassign orders whose waybill was cancelled while the order is still live.
  • Raise claims with couriers for lost or damaged shipments.
How the numbers work ›

Orders are filtered on creation date. Every active order is counted once, in its latest status. Cancellations are shown beside the bar, not inside it, so the closed percentage reflects orders that could still be delivered.

“We scaled from 25k to 3L+ orders with CleverBooks and reduced RTO by 3% MoM. The NDR feature is an amazing addition to save time on recoveries.”
Process and Growth Excellence Manager · Sanfe
Questions

Shipments, NDR and RTO: questions

Which couriers are supported?+

Shiprocket, Delhivery, Blue Dart, DTDC, Vamaship, KwikShip, Velocity, Shipdelight, iThink Logistics and India Post. Others work by file.

Does it predict RTO?+

CleverBooks shows RTO by courier, region and product from your order history, so you can see where returns concentrate. It doesn’t claim to predict individual orders.

Can I see NDR orders?+

Yes. NDR is its own bucket with the orders, their age and value, ready to download.

See it on your own orders.

No card. Sign up as a brand or a CA, and book a setup call whenever you want help.